Terms of Use

By accessing or using any platform operated by Avonia Corporation Limited ("Avonia"), including MySheria, MySheria Suite, Sokonia, Ngomera, Pawania, and avonia.co.tz, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, you must not use our services.

These Terms apply to all users, including visitors, registered users, sellers, creators, and business accounts.

You must be at least 13 years old (or 16 in certain jurisdictions) to use our services. By creating an account, you represent that you meet this requirement. If you are using a service on behalf of a business, you represent that you have authority to bind that business to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information when creating your account and keep it updated. You must notify us immediately of any unauthorised access at security@avonia.co.tz.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to other users or to Avonia.

You agree not to: use our services for any unlawful purpose; upload, transmit, or distribute malware, spam, or harmful content; attempt to reverse engineer, scrape, or gain unauthorised access to our systems; impersonate another person or entity; use our platforms to facilitate fraud, money laundering, or terrorist financing; or violate the intellectual property rights of Avonia or third parties.

We reserve the right to investigate and take appropriate action, including removing content, suspending accounts, and reporting to law enforcement.

Individual platforms (MySheria, Sokonia, Ngomera, Pawania, MySheria Suite) may have additional terms specific to their features, which supplement these general Terms. Where there is a conflict, the platform-specific terms take precedence for that platform.

All payments made through our platforms are processed by authorised third-party payment processors. Avonia is not responsible for failures by payment processors. Refund eligibility is governed by the specific platform's refund policy. Subscriptions renew automatically unless cancelled before the renewal date.

All content, branding, software, and technology on our platforms is owned by Avonia or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

User-generated content (such as product listings, legal documents, creator content) remains owned by you. By submitting content to our platforms, you grant Avonia a non-exclusive, worldwide, royalty-free licence to use, display, and distribute that content as necessary to operate the relevant service.

Our services are provided "as is" and "as available." We do not guarantee uninterrupted, error-free access. MySheria's AI legal guidance is informational only and does not constitute legal advice. Always consult a qualified lawyer for your specific situation.

Ngomera security systems reduce risk but cannot guarantee complete prevention of security incidents. Sokonia acts as a marketplace facilitator and is not liable for the quality or legality of third-party products listed by sellers.

To the maximum extent permitted by law, Avonia's liability to you for any claim arising from your use of our services is limited to the amount you paid to Avonia in the 12 months preceding the claim. We are not liable for indirect, consequential, special, or punitive damages.

These Terms are governed by the laws of the United Republic of Tanzania. Any dispute arising from these Terms shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be referred to arbitration under the rules of the Tanganyika Law Society.

We may update these Terms from time to time. We will notify you of material changes via email or in-platform notice at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance.

For questions about these Terms:
Avonia Corporation Limited
Dar Village Office Park, 2^nd Floor, Rose Garden Rd, Silicon Dar, Dar es Salaam, Tanzania
legal@avonia.co.tz